What is Cisco IP Telephony? Part 1
Unified Communications (UC) combines all forms of business communications into a single, unified system that provides powerful new ways to collaborate. Encompassing several communication systems or...
View ArticleWhat is Cisco IP Telephony? Part 2
Cisco Unified Communications call processing solutions is an IP-based call processing system that is software-based and is the heart of the system that acts as the PBX. The following devices are...
View ArticleAchieving Cisco UCM Class of Service with Partitions
Class of Service within Unified Communication Manager (UCM) is a way of controlling which phone numbers a particular device can call. For example, do you want the phone in the lobby to be able to call...
View ArticleAchieving Cisco UCM Class of Service with Calling Search Space
Calling Search Spaces (CSS) is the second component defining a class of service, and I like to make an analogy by comparing them to your desk drawer. Remember back when you put all your phone books in...
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